Missions

To contribute to community resilience in the face of disasters in Central America, TSF is implementing resilient connectivity solutions in centers identified for their ability to provide assistance to vulnerable people during crises.

On July 1, 2024, Hurricane Beryl caused extensive damage on the islands of St Vincent and the Grenadines and Grenada. Continuing its path through the Caribbean, it also hit Jamaica. Two TSF teams are on site to provide emergency telecoms support, in coordination with CDEMA and UNDAC.

Within the framework of operational partnerships with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and the Association of South-East Asian Nations (ASEAN), Télécoms Sans Frontières is the go-to organisation for providing technical expertise and training workshops on the application of emergency telecommunications in the humanitarian context.

TSF developed an information diffusion system for the protection of migrants in transit and asylum seekers in Mexico, Guatemala and Colombia.

TSF supports the Mexican association FM4 Paso Libre in a project offering humanitarian calls and setting up a registration system for migrants hosted in the FM4 centre in Guadalajara.

On September 29, a devastating 8.0 magnitude earthquake triggered a devastating tsunami. TSF provided telecom and IT support to the organisations present. In coordination with the NDMO, humanitarian calling operations were conducted in the evacuation centres.

The April 2009 earthquake in Italy left 260 people dead and more than a thousand wounded. The onsite TSF team provided emergency satellite lines to the civil protection coordination centres.

In September 2004, the strongest hurricane of the 2004 hurricane season swept the Atlantic Basin, causing catastrophic damage to Grenada. The land telecommunications and electricity network were the most damaged by the hurricane ; the mobile network was completely saturated. A great number of NGOs, institutions and local workers mobilized in St. George, the capital; however, they were unable to make contact off the island, on the island with difficulty. With the support of the European Civil Protection and Humanitarian Aid Operations (ECHO), TSF deployed on the island of Grenada to offer satellite lines for the benefit of the population, as well as data transmissions for relief organizations.

Torrential rains fell on the Aosta Valley, the TSF team, equipped with 16 satellite telephone lines, arrived at the Emergency Command Centre 14 hours after the official announcement of the request for international assistance. First NGO present in the field, the team assesses the damages.